Privacy Policy

Effective Date: Jan 1, 2026
Last Updated: Jan 1, 2026

Vigilare ("Company," "we," "our," or "us") is committed to protecting privacy, safeguarding data, and maintaining transparency in how information is collected, used, and protected.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with our AI-powered visual intelligence platform.

1. Information We Collect

A. Website Information

When visitors access our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Organization name
  • IP address
  • Browser type and device information
  • Website usage analytics

This information is used solely for communication, marketing, and improving our services.

B. Platform & Service Data

Vigilare provides AI-powered visual intelligence and risk detection systems. Depending on the client configuration, the system may process:

  • Video footage
  • Environmental sensor data
  • Drone-based imaging
  • Access control data
  • Compliance logs
  • Event metadata
  • Risk scoring analytics

Important:
Vigilare does not own client video footage. Clients retain ownership and control of all data collected within their environments.

2. How We Use Information

We use information to:

  • Provide and maintain our services
  • Improve system performance
  • Generate safety analytics and reporting
  • Enhance threat detection models
  • Communicate with customers and prospective clients
  • Comply with legal and regulatory requirements

We do not sell personal data.

3. AI & Automated Decision-Making

Vigilare uses artificial intelligence to analyze video feeds and environmental inputs for risk detection.

Our system:

  • Identifies patterns and anomalies
  • Flags potential safety risks
  • Generates alerts and risk scoring

Human oversight remains central to all operational decisions. Vigilare does not make autonomous enforcement decisions.

4. Data Ownership & Control

For enterprise clients:

  • Clients retain ownership of all operational data.
  • Vigilare acts as a data processor when applicable.
  • Data storage and retention policies are configurable per client requirements.
  • Clients determine access permissions and retention schedules.

5. Data Security

We implement industry-standard safeguards, including:

  • Encrypted data transmission (TLS/SSL)
  • Role-based access control
  • Secure cloud architecture
  • Audit logging
  • Multi-factor authentication
  • Controlled access to AI training environments

While no system is 100% secure, we maintain rigorous security protocols to minimize risk.

6. Data Sharing

We may share information:

  • With authorized service providers under strict confidentiality agreements
  • When required by law or regulatory authority
  • To protect the rights, safety, or integrity of individuals or institutions

We do not share or sell data for advertising purposes.

7. Cookies & Tracking Technologies

Our website may use:

  • Cookies
  • Analytics tools
  • Performance monitoring tools

These tools help us improve user experience and website performance. Users may disable cookies through browser settings.

8. Data Retention

We retain website information only as long as necessary for communication or legal compliance.

Client operational data retention is governed by contractual agreement and client policy.

9. Children’s Privacy

Vigilare’s website and services are not directed toward children under 13.
In institutional settings (such as schools), data processing is governed by contractual and regulatory frameworks applicable to the client.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to certain uses
  • Request data portability

Requests can be submitted using the contact information below.

11. Compliance

Vigilare is committed to compliance with applicable laws and standards, which may include:

  • GDPR (where applicable)
  • CCPA (where applicable)
  • Industry-specific regulatory requirements
  • Government and public institution standards

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or data practices, please contact:

Vigilare
Email: deploy@getvigilare.com
Website: getvigilare.com

Phone: 844.382.7300